Dealing Virtually, While Pining for Some Real Face Time

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In this return to business it's important to welcome back your customers with open arms. OK, yes, Zoom has been great, no doubt. Done a few virtual trade events as well; pretty cool. And it is amazing just how much you can get done via email and text, right? Having said all that, if I don’t have a face-to-face meeting with...

Odyssey Details New Products Across Expanded Categories on Dealerscope Insider Talk

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On last night’s episode of Insider Talk, Dealerscope’s Nancy Klosek and Tony Monteleone chatted with father-son duo Sal and Michael Irigoyen of Odyssey. The group discussed Odyssey’s 20-year history as a family-run business, the new and retro items they’ve been working on, and how they’ve always worked to keep innovation and uniqueness at their core. President, Sal Irigoyen recalled the...