D&H Distributing, a provider of SMB and consumer technologies to the North American high-tech channel, has announced that the volume of partners utilizing the company’s Solutions Enablement Team has tripled since its late-2019 relaunch, increasing across all its service areas—despite the pandemic that has dominated much of 2020. Headed by Sales Engineer Manager Jeff Hunt at D&H, this team of subject matter experts and certified engineers works closely with AV providers and integrators during the pre-sales process, determining each partner’s unique needs for implementing complex, multi-vendor deployments. This includes projects in hot areas such as ProAV, Esports, remote networking, and digital security. D&H partners can visit www.dandh.com/dhss.
Solutions Specialists and vendor-dedicated experts from D&H’s Solutions Enablement Team have field-based experience in these categories, as well as sought-after certifications from manufacturers such as Microsoft, Cisco, SonicWall, NETGEAR, and Ubiquiti. Its personnel hold ProAV-related certifications from AVIXA (Audiovisual and Integrated Experience Association), DSEG (Digital Signage Experts Group), Samsung, Epson, NEC, and more.
The Team’s depth of knowledge and authentic practice in these specialized categories allow them to build-out sophisticated systems such as videoconferencing platforms, large-format collegiate gaming arenas for Esports, or digital signage messaging boards for healthcare, retail, or hospitality.
“The Team gives our AV partners access to professionals who have demonstrated hands-on success with deployments,” said D&H’s Hunt. “We help those providers build a total solution, not just an isolated piece of one, with consideration for their costs and the requirements of their end-users. It’s about bringing people together and accomplishing their goals.”
For example, AV providers are working with customers in the K-12 market to implement distance learning solutions based on foundational platforms such as Microsoft Teams, utilizing devices such as Chromebooks or Intel-powered notebooks, and device management software like Microsoft’s Intune. These systems are then secured by solutions from vendors including Aruba and ESET. Similarly, for an Esports installation, partners need expertise across a gamut of categories such as computers, large-format digital displays, robust connectivity, high-performance components, gaming headphones, and a variety of potential peripherals and accessories. This requires a diverse set of skills that providers and integrators can leverage through D&H.
“Training our partners one-on-one is a rewarding proposition,” Hunt continued. “It’s a challenge to find this range of product knowledge and practical experience through a single source, especially for categories that are only beginning to gain traction in vertical markets. We help those partners become early advocates of these technologies, taking advantage of opportunities before their competitors can gather the resources to do so.”
About D&H Distributing
D&H Distributing believes the most important element of doing business is developing relationships for mutual success, delivering superior engagement experiences to its community of partners and employee co-owners. The company continues to build upon its 100-year-old culture, providing a wealth of partner enablement resources, multi-market expertise, and consultative services. D&H maintains a focus on independent retailer and reseller partners, with a product assortment spanning consumer electronics, ProAV, digital displays, collaboration, mobility, home entertainment, smart home automation, small office/home office, video surveillance, digital imaging, PC gaming, cloud-based solutions, home and outdoor products, housewares, and sports and recreation.
The distributor is headquartered in Harrisburg, PA, in the US; and in Brampton, Ontario, and Vancouver, British Columbia, in Canada. Additional warehouses are located in Atlanta, GA; Chicago, IL; and Fresno, CA. Engage with D&H toll-free at (800) 877-1200, via www.dandh.com, or follow the distributor’s Facebook, LinkedIn, and Twitter feeds, https://www.facebook.com/DandHDistributing/, https://www.linkedin.com/company/dandhdistributing/, and @dandh.