Dealerscope is excited to present the inspiring stories behind this year’s 2021 Retail Excellence Award honorees. This award is designed to recognize a select few independent retailers who demonstrated exceptional business performance and are leaders among their peers. Headlined by major shifts in the way traditional retailers do business, 2020–2021 has been a rollercoaster of a year. Our spotlighted honorees have risen to the challenges of the past 12 months and thrived by using creative and innovative solutions, which they have shared with us in the following profiles. Read on, to learn more about our outstanding honorees, and to get a glimpse into their respective successes during this unprecedented period.