In continuation of its efforts to support the appliance service industry, Nationwide Marketing Group will host its first Service Leaders Network Conference from May 13-14. The two-day, virtual conference is free to attend for all North American appliance service retailers and will feature over two dozen business- and training-oriented courses.
“Service Leaders Network is the culmination of years of concepting, researching, designing and planning an entirely new division within Nationwide Marketing Group, all intently built to support the service operations of our self-servicing appliance members,” says Ron Romero, executive director of Nationwide’s West Region group of dealers and the third-generation owner of Schaefer’s in Lincoln, Nebraska. “We want to ensure that our servicing members have the tools they need to run service departments that are efficient, effective and profitable. And the Service Leaders Network Conference is yet another extension of our efforts to better support and strengthen Nationwide’s program offering for servicing members.”
The event is open to all appliance members, including Cantrex Nationwide dealers in Canada, as well as any interested independent appliance service retailers regardless of buying group affiliation.
- Three live roundtables featuring Electrolux, GE Appliances and Whirlpool
- Management and solutions sessions presented by Fred’s Appliance Academy, Master Samurai, Marcone Supply, Reliable Appliance Parts, SkillsUSA and Nationwide Marketing Group
- Demonstrations of business and field service management software systems from Corrigo/QuickBooks, ePASS, Reliable Softworks, Rossware and ServicePower
- Technician training delivered directly by vendor partners, including Bosch, Electrolux, Fred’s Academy, GE Appliances, LOKRING, Master Samurai, Samsung, Speed Queen and Whirlpool
The more than 27 courses surely will not leave attendees wanting. Nationwide will also be recording the sessions, and offering them on demand for 30 days after the show closes.
“It is so difficult when you’re out there on an island as a small-to-medium or even a large company for that matter, and you don’t have the backing or support of a group like the Service Leaders Network,” Nationwide Director of Service Mark Pollitz says in a press release. “Our core mission is to build on all of the great benefits that Nationwide provides by bringing additional value to the table through robust educational offerings that these dealers can’t find anywhere else.”
The Service Leaders Network Conference is backed by the same virtual event platform that helped facilitate Nationwide’s own March Virtual PrimeTime event. Registration for the Nationwide event is open to all appliance sales and service retailers eager to learn more about what it takes to run an efficient and profitable service department.
Jessica is the Chief Digital Editor for CT Lab Global Media, the North American platform for IFA Berlin.