Amazon Web Services and IBM have a growing partnership to bring AI solutions to clients.
The National Retail Federation (NRF) warns that consumers will pay the price if the U.S. revokes China's ‘permanent normal trade relations’ (PNTR) trade status.
Governments, fabric companies, and appliance manufacturers are working to mitigate the often invisible threat.
What's next in the car market? How automotive electronics and accessories have evolved according to two automotive industry leaders.
As Black Friday approaches, experts weigh in on what is in demand and what is declining this holiday season.
The National Retail Federation (NRF) Foundation Announces 2024 People Shaping Retail’s Future Honorees, a prestigious award honoring retail leaders.
Research indicates that Halloween is shaping up to be lucrative this year, and consumers are wasting no time getting into the spirit.
Consumers want reliable products at varying price points, so it is important for retailers to stock products with low return rates and high satisfaction.
The NRF has made a big investment into the circular economy. Here is everything you need to know about the circular future of the tech industry.
IFA was the catalyst for some of 2023's biggest product drops in the gaming world including announcements from major companies such as Lenovo and Samsung.
Coming off a bizarre 2022 where big-box stores moving excess inventory spurred season-long sales, retailers can expect to see more typical promotions in 2023.
Chris Miller in his IFA 2023 keynote discusses the fragility of The global semiconductor manufacturing process, which is reliant on one Taiwanese company: TCSM.
Two clear trends were discussed in the panel at IFA Berlin: Brick-and-Mortar is far from dead, and having a well-established online presence is critical.
Cloudastructure and Sunell Security announce partnership for remote guarding systems, making Cloudastructure fully end-to-end for consumers.
People are holding on to their connected devices longer and choosing not to purchase new products, making CE retailers pivot their approach towards consumers.
Cracks and breaks in devices are a part of life for consumers who own electronics. How can retailers take steps to prevent and address these occurrences?
Be sure to vote for your favorite products!
Back to school shopping is in full swing, and consumer electronics have become an essential part of the school shopping list.
As channels look for new revenue opportunities, healthtech is the ‘next big thing’ – particularly with aging boomers and reaching underserved populations.
Despite some positive economic headwinds and less concern about supply chain and inflation, only minor growth is expected this holiday season.
Samsung has taken collaboration and innovation to new heights with its latest series of interactive displays that boast seamless integration.
TCL joins in on the fun of Amazon Prime Day 2023 (July 11 - July 12) and its own Prime Week with enticing deals on TVs, soundbars, and unlocked smartphones.
The first step toward improving operational efficiency begins with the question: Do we have an organizational chart? Are job roles defined for my employees?
Microsoft and industrial company Alcantara have collaborated on the new Microsoft Surface Pro Signature keyboard to be partially composed of sugarcane waste.
A recent survey has revealed some key insights into consumers' shopping and spending habits on Amazon that can help retailers prepare for Amazon Prime Day 2023.
The emergence of semi-autonomous robots can be used to address rising demands and changes in new technology.
DEI panelists Melody Craigmyle, Kim Lonas, Alesia Hendley, and Rob Voorhees speak on changes in the industry to promote diversity and inclusion.
Experience the future of smartphone charging with Infinix's Note 30 VIP featuring groundbreaking 50W wireless fast charging. Stay powered up in record time.
FlatFrog Labs and LG unveil the world's first 55" OLED touch TeamTablet™ for hybrid meetings
Discover the innovative transparent displays showcased by LG at InfoComm 2023, offering endless creative possibilities for businesses and content creators.
Experience cinematic wonder anywhere with JMGO's N1 Series Triple Color Laser Gimbal Projectors. Portable and immersive, bring the big screen to you.
Despite steady growth, 2023 cargo import volumes are set to be lower than those in 2022. Here's what it means for retailers.
Though consumer shopping habits have mostly returned to normal, back-to-school shopping numbers are expected to remain below pre-pandemic levels.
Discover G-Shock's latest collection merging retro aesthetics and futuristic design. Experience the perfect blend of nostalgia and innovation.
Discover the latest innovations in home entertainment as Hisense introduces the new U8 and ULED-X TV series in South Africa.
JBL Professional and Show Imaging team up to deliver an immersive live sound experience at CRSSD Festival using the powerful JBL VTX Series speakers.
Experience 5G connectivity at an unbeatable price with the TCL Mobile 40 XE 5G smartphone now available at Verizon. Enjoy immersive streaming on an HD+ screen.
Sony Electronics unveils the latest additions to its Mobile ES™ lineup, featuring the XAV-9000ES car AV receiver and XM-8ES/XM-6ES power amplifiers.
TCL's latest TV lineup debuted during the 2023 Product Launch event. Elevate your home theater experience with cutting-edge technology and immersive visuals.
Current use cases for robots are extremely diverse, ranging from autonomous delivery to inventory management, stocking, customer fulfillment, and cleaning.
TCL today revealed details of the technological advancements of its latest generation Mini LED technology, debuted in its 4K Mini LED TV – C845 - launched earlier this month in Europe and soon in more global markets.
Sony Electronics Inc. today revealed North American pricing and availability for the new 2023 LED and OLED television models
Stratix Corporation, a leading provider of Managed Mobility Services (MMS) in the U.S., has released a new interactive video experience showing how to transform retail operations
It’s not surprising that technology, which is valuable, desirable, and easily portable, is the most frequently targeted merchandise for retail crime.
Are we finally breaking out of the “post-pandemic” hangover? And, here’s why.
Two leading figures in consumer tech retail finance share their views of what the sector looks like in 2023.
Assurant research shows 67 percent of people who own a smartphone, hearable or wearable, are concerned about those electronics getting dumped into landfills.
6G, the next generation standard for mobile communication, is expected to be here by 2030, according to telecom experts at the Mobile World Congress.
Currently, U.S. households have an average of 16 connected devices, including 11 from the mature CE device category and three from smart homes.
The spring season has arrived, and with it the new wave of consumer tech products that will make an impact as the weather gets beyond winter.
Consumers are using their connected tech products more than ever, but their appetite for new purchases waned over the past year, Assurant’s latest survey found.
Forward-thinking tips to prepare your business for the future.
How are the two biggest markets for technical consumer goods performing as we enter 2023, and what are the key differences between them?
Here are some devices that have been catching attention in the consumer electronics industry and on social media.
Trends in the wireless market can be a precursor to what happens in the broader consumer electronics world – here's what that might mean for the retail market.
With the rapid increase in internet technology, one innovation is sure to change the entire retail landscape in a profound way – the Metaverse.
Global market research company Euromonitor International released its landmark “Top 10 Global Consumer Trends 2023” report on Monday. Euromonitor’s annual report aims to help organisations...
At the first CES 2023 media day, Paul Gagnon, vice president, tech industry advisor, and Ben Arnold, executive director and tech industry advisor of...
On Tuesday Jan. 3, Einova, a leading charging and accessories brand, introduced attendees of the 2023 CES (Consumer Electronics Show) to their new wireless Charging...
As we turn the page on the new year, we’ve taken a step back to look at some of 2022’s biggest tech gains for the CE industry.
The best ideas for whatever content the consumer makes
See what companies are moving manufacturing to the U.S. and how consumers can benefit
Fred Towns, the president of NAE, and Steve Koenig, the VP of research at the CTA, share their expectations for shopper behavior during the waning days of 2022.
How European electrical retail is leveraging the likes of Web3, Blockchain, Cryptocurrencies and NFTs
From curved gaming monitors to smart appliances, see which new gadgets are must-haves this fall.
Know what tools will boost your content creations.
Leverage your customers’ brands loyalty to new releases.
While there is cause for optimism, retailers and manufacturers should remain cautious heading into 2023.
Challenges and opportunities await retailers this holiday season.
According to a report from Coupa, 7 in 10 retailers expect that issues with the supply chain will have a negative impact on business.
The rapid adoption of internet of things (IOT) technology is driving growth within the small household appliances sector, according to a new report from ResearchAndMarkets.com.
Specifications for the Saga smartphone have recently been announced, including that it will feature the network Helium Mobile, “the world’s first cryptocarrier."
Smartphones shipments have declined by ten percent worldwide.
As the owner of a company that sells possibly more than one product, how can a podcast drive customers?
Here are a few tips on how to start a YouTube channel for your business.
LG last week introduced a new product called the LG Smart Monitor and its 32-inches and can also be used as a small 4K TV.
Appeal to the entire family, from grandparents to kids, by representing that technology is for every age group.
TCL says it will launch a Halloween campaign on the virtual gaming platform Roblox to empower users to create their own immersive experiences.
The U.S. also has plans to work with the European Union on this project, so that ultimately this standard can spread globally.
This Thanksgiving many major retailers have decided to shut its doors and give staff the day off to enjoy after the pandemic killed early Black Friday shopping.
Howard’s has announced the grand opening of its newest Experience Center in Tustin. The new Experience Center, located at The Market Place in Orange...
As the year ends, most consumer electronics retailers are in the same place: What will the next year bring for them? Most take this...
Steam's first console the Steam Deck has finally come to market, despite all the delays caused by the pandemic.
Extended service plan providers remained agile and responsive to retailers’ and consumers’ challenges in yet another year of a pandemic-shaped marketplace.
The state of business has been volatile over the last few years, affecting how business owners spend money on items like marketing. Marketing cannot...
Apple releases a new 4K TV with a new Siri remote
The monthly report from the Bureau of Labor Statistics about inflation found that prices have continued to rise, except for smartphone which have declined in price.
Climbing up Google SEO ranking is a goal of any CE retailer. Landing on the first page can attract more customers to visit your...
Sharp introduces a virtual kitchen showroom allowing consumers to interact with kitchen appliances from home.
5 Ways Digital Signage Can Enhance Retail Spaces
Immersive screens, smart glasses and e-chargers stood out this year’s show
Photography and Video Content by Alice Schmalzl BCS Connections has opened on the island of Puerto Rico with speeches by Craig Birmingham, vice president of...
The evolution of omnichannel — according to Currys’ CEO Alex Baldock
Taking advantage of the not-so-secret world of TechTok
It's time for college students to build their arsenal of technology, so they can make the most of their education and happiness.
BitTrap CTO Ariel Futoransky gives tips and tricks for keeping your business safe from malicious cyber intruders and cybersecurity in check.
The prevalence of corporate social responsibility is becoming more prevalent in the retail world not only to create a better world but also for business.
Individualize direct mail and email to each recipient's time and interest to make a warm connection in direct mail and break through the email wall.
VR has taken consumers by storm and VR headsets are becoming a normality in schools, museums, and more. I have used VR headsets before...
The M2 MacBook Air boasts the company's next-gen Apple Silicon chip, a 13.6-in. Liquid Retina display and a fanless body in four different color options.
Pinterest is rolling out new shopping and merchant features to make the website’s shopping experience smoother and more user friendly.
Today, Walmart announced its grocery delivery program InHome is available as an add-on to Walmart+, the retailer’s membership that allows for free shipping.
Social media provides a unique opportunity for the consumer electronics industry to target the next generation of chefs with their connected kitchen products.
Sony launches its own line of PC gaming gear under the brand name Inzone.
To survive the competition, the retail industry needs to embrace new technology as consumers are no longer simply happy to see it, they are expecting to see it.
Walmart has acquired Memomi, an optical augmented reality company that offers a virtual eyewear try-on experience. The acquired company is currently a Walmart — and therefore Sam’s Club — partner, and has been responsible for digital eye measurements since 2019.
Social media has become a worldwide influence and people from all over the world can be reached. Social media is used by almost everyone...
Samsung is running a sale and plans to collaborate with Starbucks.
Joe Friedman, co-founder of long-time New York City music retailer, J&R Music World, has passed away at 76 years old. He co-founded J&R with his wife, Rachelle.
The transition to working from home and initiatives aimed at retail boosted the success of many categories in the CE industry despite COVID-induced hardships.
Retailers - especially those working from home - are vulnerable to backdoor VPN security risks. Fortunately, they can take precautions to protect themselves.
Virtual Reality (VR) is seeing its importance rise as a marketing tool for businesses, especially retailers, to boost customers' experience and support.
The increased information smart locks provide can be an enticing purchasing factor to homeowners, and dealers and distributors should know its benefits too.
The social media platform TikTok is proving to be a useful marketing tool for 12V retailers looking to gain attention and increase sales.
The desire to connect has become necessary as consumers continue to work and learn from home, which requires renewed support and assistance from CE companies.
The number one priority for retailers during the pandemic and as we transition out of it will be to focus on how we convey and build trust with consumers.
Amazon has a gift for PC gamers and Nintendo address rumors after being hacked.
The pandemic led record numbers of people to take up instruments, many of which push the cutting-edge of innovation and education.
Samsung Electronics has announced a new “vision”, Together for Tomorrow, which aims to make eco-conscious efforts with monitor and signage solutions.
Designers, photographers, filmmakers, editors, and architects usually seek out computers with supreme monitors, comfortable ergonomics, powerful processing, and distinct looks These all-in-one models fit the bill for both Mac and Windows users.
Personalized online shopping is wanted by consumers because they like the idea that technology can learn their preferences.
5G is the new big craze when it comes to high-speed internet, but only a few smartphones support it.
Ever since the first modern robots were developed in the 1950s, the public’s fascination with autonomous machines has varied from excitement and hope to...
Building community engagement with experiential retail.
The success of subscription services in home entertainment could translate to other businesses and industries.
More juicing stations are needed for the growing number of EVs, making it a great opportunity for retailers to attract in-store shoppers.
From allergy fighting air purifiers to AR to e-mobility, here are the consumer technology products that consumers will want in Q2 as the weather warms up.
Focus on these tech trends and approaches to improve the customer experience and beat out the competition.
Plus, Samsung shares more details on NFT commerce and management functionality on its new line of Smart TVs.
We asked CE and appliance distributors how they are surmounting challenges to their abilities to support the retailers they serve, head on. Here's what they told us.
Pinterest can be a helpful tool for CE retailers looking to increase brand awareness and even generate e-commerce sales.
And, HANDL, from artist and entrepreneur Allen Hirsch, makes holding your phone as easy and comfortable as holding a paintbrush.
Harman International's Jamie Feuss on the eponymous audio brand's new SoHo boutique, which sells portable, gaming, and party speaker products.
Plus, Beko honored for innovative and sustainable products at KBIS 2022.
Plus, Apple is increasing pay and benefits for retail employees.
Also in 'The Daily Scope': Shoppers are still buying in bulk, two years into the pandemic.
What to expect from shipping prices in 2022.
Plus, TuSimple and Union Pacific to launch an automated trucking route this spring.
Plus, Pro-Ject releases its first automatic turntable: the AI.
Starting a blog for your business might not seem like a priority, but it can add value and drive customers to purchase from you.
From delivery hijackings to smash and grab looting, 70 percent of retailers reported experiencing an increase in retail crime during 2021.
SMBs now have access to the last-mile delivery service to get products out to customers in as little as 15 minutes
The social commerce market is set to explode in the coming years. Here are a few ways that businesses can make to most of this growth.
Say goodbye to mobile pay hardware, Apple is preparing to unveil tap-to-transact functionality so SMBs can accept payments directly from an iPhone.
Median inventory of chips among manufacturers is down to only five days, according to the U.S. Department of Commerce.
Plus, Nationwide adds two vendors to its PrimeTime outdoor lineup, and Sony just announced the release of its latest audio system.
Set to reach $11 billion in 2022 live streaming will grow significantly this year, and retailers need to be prepared.
A recent study from Harmony Healthcare IT reviewed Google search volume data to determine the most common tech-related ailments, pains, and stresses.
Just as companies came to utilize BOPIS during the pandemic, so, too, will they adapt to the metaverse becoming the next digital frontier of retail.
Made from 30 percent recycled glass, the Pure 3 from BodyGuardz is the first screen protector to be certified by TÜV Rheinland with the Green Product Mark.
Due to Omicron, the Toy Association’s 2022 Toy Trends Briefing will virtually feature product releases and the hottest trends from across the toy industry.
Under the Matter interoperability standard, consumers will be able to create an ecosystem of connected products from different brands.
Monitors and TVs are becoming increasingly equipped with HDMI 2.1, which means resolutions up to 10K and frame rates up to 120 frames per second.
The inaugural eMobility experience testing area at CES 2022 showcased everything from sleek road bikes to 007 style snow bikes.
From first mile to last mile commercial electric vehicles will help retailers reduce fuel costs, improve delivery uptime, and solve some supply chain issues.
CES 2022 is over and to make things easy we have centralized all of our extensive coverage of the event into today’s Daily Scope.
Plus, Updates from Nationwide and Howard’s, and from CES 2022 smart dog collar Wagz is one cool innovation from this year’s Pepcom Digital Experience event.
Brick and mortar lives! CES panel looks at the retail renaissance- and the creative things some businesses are doing
Erik Weihenmayer will be delivering the opening keynote speech at the February Nationwide PrimeTime event, which will focus on overcoming adversity.
Dealerscope Impact Awards 2022. Plus, we are spotlighting some of the amazing innovations from CES 2022 in fields ranging from sustainability to smart tech.
For tech and retail companies, pandemic-era challenges led to the discovery of new ways to do business, especially around customer experience and loyalty.
Dayrize uses geospatial mapping technology and computer algorithms to rapidly evaluate the environmental impact of any consumer product.
This year's winners were chosen by by tallying the votes of our entire team here at Dealerscope, with four special editors’ awards chosen by individual editors.
Chief executive of General Motors, Marry Barra, discussed the new partnerships and electric vehicles coming to the company in 2022.
Lenovo unveils a 30th Anniversary ThinkPad with a focus on sustainability. Hisense welcomes Micro LED technology to its new 2022 U9H lineup.
Gamers will be happy to hear that about the new Predator Orion desktop models, laptops, and gaming monitors.
The season of returns is upon us and will be more costly than 2020 due to increases in online sales and consumer over-purchasing due to supply chain issues.
Demand for home upgrades and custom installation is on the rise, so how can dealers and integrators can work together to capitalize on this trend in the new year?
Retailers from Apple to Walmart have had to temporarily shut down brick-and-mortar locations to stem the Omicron variant[s spread.
Whether we see this past year as a glass half full or a glass half empty, we can all agree on one thing: 2021 was certainly better than 2020.
Retailers and brands have utilized different routes and methods of getting products to consumers in order to circumvent supply chain shortages.
Despite a plethora of challenges ranging from supply chain issues to the Omicron variant, retail for the 2021 holiday season has done remarkably well.
Five tips for business owners to increase profits during the holiday season.
42 exhibitors have withdrawn in-person attendance from CES 2022. Despite these cancellations, the CTA does not have plans to cancel the in-person event.
Even Amazon's own retail operations were affected by the cloud storage service's latest outage.
While clothing and beauty are staples of the looping video plattform, tech products not so much. But the growing number of CE influencers may change that.
AI analyzes data to predict consumer buying behavior to help retailers improve customer personalized marketing, and improve pricing decisions.
This trend that sounds about right during a supply chain-related shortage of hard goods.
The Consumer Financial Protection Bureau (CFPB) will look into the business models and practices of these latter-day installment plans to see how they contribute to consumer debt.
The move offers better supply chain access and new business opportunities to Almo customers and expands Exertis's North American footprint in CE and appliances.
Six employees at an Amazon Fulfillment Center in Edwardsville, Illinois are among the casualties.
Sustainable manufacturing and buy-back programs aren’t enough, some DTC brands are making their commitment to sustainability obvious with green storefronts.
90 percent of consumers read at least one review before buying something (with 72 percent reading several reviews). Smart retailers make the most of this new metric.
Philadelphia is turning to tech to create a new delivery infrastructure that is safer and more efficient.
Despite the pandemic, U.S. sales revenue for general merchandise in 2021 has already reached 100% of peak sales in 2019 and 98% of peak sales in 2020.
Will the new mandate make shoppers feel safer? Plus, Walmart’s strategy to attract holiday shoppers, and why we are making the switch to rechargeable batteries.
LG is set to harness virtual and augmented reality at the highly anticipated CES 2022 event, which will feature the hottest tech from around the world.
Omicron variant has already been discovered in the U.S. What many are wondering now is how significantly this new strain of the virus will affect the economy.
The rise of digital NFT art is an opportunity to re-imagine screens, not just as a workplace tool or television, but as the medium for a dynamic art installation. For dealers, this application could open a path to sell larger screens to a broader profile of customer.
National Retail Federation CEO Matt Shay said yesterday that consumer spending earmarked for travel and in-person entertainment could instead be redirected towards electronics, toys, and other shelter-in-place products.
There were ups and downs for both in-store and online retail on Black Friday and Cyber Monday alike this year.
The Omicron variant is causing consumers to worry about the future of the supply chain. What does that mean for retail?
Shipping companies UPS and FedEx are confident that they will be able to keep up with orders this holiday season thanks to early consumer shopping.
From unprecedented demand to the reopening of stores, there is plenty to feel good about this Thanksgiving.
Looking to get gifts without actually shopping? Some consumers are utilizing bot services that scour the internet to do holiday shopping for you.
The micro-blogging platform joins Facebook, Pinterest, and YouTube in experimenting with shoppable live video.
Some blame today’s supply chain issues on chip and labor shortages; others on unprecedented demand. The truth is somewhere in the middle.
Millennials and other consumers tired of spending days in front of screens are turning to mail-order print catalogs for holiday shopping.
It's not too late, consumer electronics retailers: Follow these three easy and quick moves to help you make the most of your e-commerce retail efforts this holiday season.
The closures will help parent company CVS Health transform its brick-and-mortar retail stores into not only pharmacies that sell everything, but also bonafide medical health facilities.
Big-box stores such as Walmart and Target are not only reporting rises in revenue and sales, but also plenty of inventory andstocked shelves—all this in the midst of a supply chain slowdown.
At 1.7 percent, according to the Labor Department, the rise was the highest since March. This of course is in tandem with the fastest rise in prices in 30 years, but it was still good news for most retail entities, including Walmart and Home Depot.
If you’re wondering which electronics and toys are going to sell most this holiday season – you know, in case you want to stock up -- look no further than the top creators and influencers on YouTube and TikTok, where a 2020 study found that children ages 4-15 spend an average of 85 and 45 minutes a day respectively.
LG has announced a three-year partnership with the NCAA, Turner Sports, and CBS Sports to bring exclusive NCAA sports content straight to LG customers
The rise in inflation is good news for dollar stores, which pre-pandemic experienced slowdowns, since current sticker shocks have redirected consumers their way.
As part of a special marketing promotion for the film 'Red Notice,' Samsung and Netflix have placed unguarded 85-inch 8K Samsung Neo QLEDs in public spaces.
This ranking isn't surprising considering that the supply chain slowdown partially caused by chip shortages.
We’ve decided to try something new with our newsletter. In 'The Daily Scope,' we'll be curating the day's most relevant news in the consumer electronics, appliances, and retail sectors.
The new WiSA Certified Retailers Program gives retailers access to special features on WiSA websites, and pre-release notifications on new WiSA Certified products.
The Los Angeles-based Supervinyl boutique sells a unique mix of records and audio equipment by Rega, McIntosh, Sonos Faber, and Sennheiser. We spoke with owner Barry Perlman, who co-founded Lucky Jeans, on his distinct hybrid retail concept, and how working in fashion influenced the way he sells electronics.
With a few quick strategies, independent retailers and brand can improve their social media imagery — even pictures of everyday cables and other accessories — for more responses.
Office Depot is preparing to meet its consumers needs with 20 minute pickup for online orders.
Target plans to release 150 new products in its Heyday store brand. The big-box store will also double the number of its in-store Apple shops this holiday season.
HomeGoods has finally launched its e-commerce operation. Here's what one fan of the off-price retailer thinks of the experience shopping online for countertop appliances.
The pandemic’s impact on chip supplies has caused seismic shifts in inventories, but CE and appliance retailers are meeting these challenges with customary toughness and ingenuity
West Virginia-based Orsini's has a history going back three generations, but has nevertheless modernized operations with an enhanced website and bigger showroom.
One of the most powerful e-commerce tools to gain traction in the past decade is interactive 3D modeling of virtual goods. Here's how to do it right.
How airport retailer InMotion made the most of its pandemic-induced “downtime”and emerged in major growth mode.
Despite some Delta-variant blips, people are traveling again. We spoke with Pete Newbould, managing director & SVP of InMotion Stores, and Eden Goldberg, VP of marketing and business development at InMotion Entertainment Group, about the airport retailer’s distinct approach to CE sales, its expansion plans, and how it spent the past year and a half of reduced travel traffic.
Hiring challenges force employers to finally focus on quality-of-workplace life, health and wellness, and employee incentives. We spoke to Howard's CEO John Riddle about the Southern California retailer's new health and wellness program, which includes yoga and meditation.
From Shopify's growth to new consumer financing options, GGV Capital Managing Partner Hans Tung shares his thoughts on what's happening with eCommerce today.
Last week in Nashville, we sat down for an in-depth interview with members of BrandSource's senior management; they discussed the buying group's new tools HR Source and The Hub, as well as how they're handling everything from omnichannel acceleration to inventory shortages.
Even as the Delta variant leads to a rise in COVID-19 cases, Americans are going on trips again, which is a boon to CE retailers stocked up on headphones, chargers, cameras, cables, and other travel-friendly gadgets.
Having a smart eCommerce stategy has never been more important. Here are nine tips for enriching your online product content and digital showroom to drive success today.
New data from GfK confirmed a global gaming sales boom. Gaming-related hardware consistently outsold the elevated performances of non-gaming hardware in 2020.
Augmented reality can improve the customer experience and create brand awareness, but advancing the technology requires a collaborative approach.
Nationwide Marketing Group publishes year-long survey targeted at independent retailers to capture their confidence as business owners in the CE retail space.
Social pros stress the importance of being selective and knowing when to say goodbye to profiles that no longer serve your brand.
Nationwide Marketing Group's new endless aisle feature lets members on the eXchange eCommerce platform offer new products without on-site inventory requirements
Even with post-pandemic in-store foot traffic up, retailers continue to shift the traditional Black Friday focus to Cyber Monday and onsales.
Personalizing the customer experience can lead to a 20 to 30 percent bump in lifetime value of a customer across high-priority segments.
Robert Zohn, President and Founder of Value Electronics, gives Dealerscope an update on his business and what he is most excited about this year.
Nearly half of TikTok’s user base is making purchases after seeing products advertised on the platform creating a wealth of opportunity for retailers.
Howard’s, one of Southern California’s largest independent appliance retailers, welcomed William Joowan Cho, Chief Strategy Officer Globally for LG Electronics, at the company’s Long Beach Experience Center to exhibit the manner in which LG products are displayed.
Extended warranty provider Allstate Protection Plans has just announced the availability of Allstate Protection Plans Express, designed to enable both brick-and-mortar and ecommerce consumer technology retailers of any size streamlined access to Allstate protection programs.
Nationwide Marketing Group's partnership with B2B technology service provider TBI gives members access to business critical services with major savings opportunities.
In our latest Dealerscope postcast, we spoke with Grant LaFontaine, CEO of WhatNot, a livestreaming platform where "anyone can turn into a QVC-style host or Sotheby's-style live auctioneer."
Nationwide Marketing Group added another tool into its diverse resource belt. Myriad Software gives Nationwide dealers access to group-negotiated pricing for Myriad’s PointCentric platform, which helps retailers to track inventory via an easy-to-use, mobile-friendly system.
Kevan Morris, CE industry veteran and Executive Vice President, Pioneer Electronics (USA) Inc. passed away on Saturday, June 26, 2021.
Which top retailers experienced the most growth in CE sales since 2016? We dove into our 2020 Top 101 Retailers list to find out.
For our latest Retail on the Run interview, we spoke with David Pidgeon, the Co-Founder, President, and CEO of Dallas's Starpower, about what has made his company such a leader in specialty audio-video retail and custom installation.
As vaccination levels rise and COVID case counts drop, in the U.S. at least, consumers are heading back to stores. It turns out people need to be out among other people, even other shoppers.
Executives from major vendors paint a ‘big picture’ at the "Dealerscope TV Vendor Roundtable" of a red-hot consumer market fueled by the pandemic — and how the momentum is likely to carry into 2022.
We asked industry experts at NPD, GfK, and Coresight Research for insights on pandemic-era consumer technology usage and behavior. Here are their top takeaways.
Bringing retail into the digital age requires more than just a website; it also needs thoughtful and precise data tools championed by the right leadership
This is the first article in a two-part series that looks at the fundamental need, in today’s increasingly online consumer-driven ecosystem, for companies with retail operations to develop and personalize user experience using data, and how management teams can carry that out.
CT Lab's Black Leaders in Consumer Tech Awards shines a special spotlight on nine African-American leaders in the CT space who are driving the industry forward.
Warehouse robots are taking over retail distribution and fulfillment centers. What happens to human jobs when robots start doing them faster and more precisely?
How to stay on top of the latest consumer electronics news and reviews? Join the millions who subscribe to the channels of these top creators.
Easy to install, Optoma's new130-inch FHDS130 SOLO LED display is designed for boardrooms, classrooms, houses of worship, retail, and hospitality.
IFA Berlin and Tech Up For Women recently hosted a webinar exploring strategies for advancing innovation as part of the International Tech Up Talks series.
Everywhere from warehouses to in-store, the race to automate shopping infrastructure is heating up, but consumer electronics retailers aren't leading the pack.
Southern California’s premier independent appliance retailer, Howard’s, announced its acquisition of Midway Home Solutions' operations and assets this week.
A new agreement between iRoom, a global Apple-certified manufacturer of iPad docking and smart control solutions, and D-Tools, Inc. will provide dealers access to the full iRoom iO product catalog, along with dealer-specific pricing, to help them increase productivity and improve their bottom line.
Executives from the major CE and appliance distributors tell how COVID-19 has brought their dealer service strategies into even sharper focus to address new and more pressing needs in 2021.
Joseph Akhtarzad, Co-Owner, Video & Audio Center talks about the company's 40-year history and why he has always made it a priority to "carry the best and sell solutions."
Technological innovations like AI-driven robotic cameras and programmable control interfaces have made it possible to achieve broadcast-quality productions with a lean team.
Many different wireless trends and themes will take over throughout the rest of 2021, but three may be the most noticeable and most impactful: expanded 5G connectivity, smart office technology, and the continued rise of artificial intelligence.
Nationwide Marketing Group returns to live events on May 25th with the Regional Member Meeting in Dallas, NWG's first in-person gathering since February 2020.
Over the past year, Twitter has introduced elements of exclusivity and opportunities to monetize content on its platform.
The financial services sector of the consumer tech industry has been quick to answer the challenges presented by buying behaviors that have gravitated to ecommerce during the pandemic, with supportive programs geared to online and omnichannel purchases.
Technological strides in smart and environmentally-friendly packaging are being driven by some of the top minds in CE product design, and for an industry dedicated to positive change, the future does indeed look green!
Nationwide Marketing Group has tapped 30-year industry veteran, Mark Pollitz, to serve as the organization's new director of service.
Especially during pandemic times, effective external customer communications must provide a sense of customer empowerment, meaning the customer feels their individual voice is heard; that way, trust is built, and relationships are enriched.
The EU’s Circular Economy Action Plan aims to do away with planned obsolescence by encouraging manufacturers to design products that can be repaired and upgraded more easily.
In this Retail on the Run feature, Editor in Chief, Tom Samilijan, sits down with Howard's CEO John Riddle on the 75th anniversary of the first store opening.
The customer support industry must focus on developing new approaches that increase agents' mastery of emerging technologies to be ready to serve these new early adopters.
In keeping with its "ongoing state of evolution," The Quest Group, parent company of AudioQuest and GoldenEar Technology, has announced key promotions from within its ranks.
For Retail Apocalypse, March came in like a lion, out like a lamb as omnichannel retailers like Best Buy, Target, Walmart and others leaned into pandemic pivots.
Because Clubhouse is still so new, it is not yet saturated with an abundance of ads, sponsorships, and influencers, but that time could be coming soon. Get in early, establish yourself and your brand, and you might just see some significant results.
MetraAV has entered into a new partnership with Evolution Home Entertainment Corporation to serve as the company's master distributor in Canada. Now, MetraAV and its entire family of brands will be available to more than 500 of Evolution’s dealers and retailers throughout Canada.
OnQ, engineer and manufacturer of custom retail displays, and supermarket chain, Fred Meyer, have expanded their partnership to improve customer experiences throughout Fred Meyer's network of retail stores across the western United States.
This Wednesday, March 31 at 1 p.m. EST, Dealerscope will welcome Jonathan Elster, CEO of Next Level Distribution, for an episode of Insider Talk hosted lived on Dealerscope's Facebook page. The trio will discuss the recent changes and exciting new developments happening now at Next Level Distribution.
New advancements in geofencing now allow you to target shoppers visiting your competitors’ brick-and-mortar locations in real time.
Virtual tours can be a powerful branding tool, but they aren’t something retailers always consider in their marketing efforts. A research study conducted by the International Journal of Retail & Distribution Management in May 2020 found that virtual tours enhanced store equity and promoted store visit intentions.
Dealerscope’s collection of warranty executive comments this month center around each company’s strategies for 2021 in answer to the challenges and changing market dynamics presented by the ongoing pandemic.
Leon Temiz, CEO, Electronics Expo details his store's history, the top three things he's done that contributed to his company's success, and what makes Electronics Expo different from other retailers in the consumer electronics space.
Meeting customer expectations during a pandemic requires flexibility in mindset and cross-functional cooperation to deliver uninterrupted service in a fast-changing environment.
Nationwide Marketing Group, reportedly the largest buying group in the industry, which provides marketing and business support for retailers, and CEDIA, long known for its strength in training the residential integration industry, are joining together. This partnership will provide Home Technology Specialists Nationwide (HTSN) dealers access to a well-rounded education platform.
Curacao stores agreed to pay $10.5 million to settle a lawsuit by the California attorney general's office, which alleged that the retailer defrauded its customers with deceptive advertising and illegal financing.
The effects on customer behavior that have been learned over the course of the last year are unlikely to be unlearned overnight – and some changes that went into effect during the pandemic period may not go away at all.
RC Willey’s Hymas returns to the position he held at the buying group after a three-year sabbatical, taking the reins from PC Richard & Son’s Gregg Richard.
Beginning in March, smart home fitness sensation, Tonal, will have a designated space in the women's activewear department of 40 Nordstrom locations across the United States.
After 36 years of serving the consumer electronics sector, Fry's Electronics is shutting its doors for good. The company has cited "changes in the retail industry" and "challenges posed by the COVID-19 pandemic" as the reasons behind this decision.
Aaron Sholtis, Founder & President of HiDEF Lifestyle in Harrisburg, PA gives us an inside look at his showroom and tells us what makes his retail business unique from others.
Forecasts for 2021 see e-commerce sales continuing to rise in both North America and Europe.
The webinar outlined a series of initiatives aimed at bolstering members’ e-commerce and digital marketing skills during the pandemic.
The pandemic has permanently shifted consumer buying habits toward ecommerce, causing unprecedented demand for flexible customer support services.
“The Full Stack” hour-long marketing and technology forum will unveil a host of innovations to enhance the online shopping experience.
COVID-19 has most certainly challenged Australia’s retail industry, but it has also provided opportunities and lessons in new ways to meet customer demand. IBIS explains that despite the pandemic, the retail industry remained the third biggest industry in the country in 2020.
O’Halloran, who spent the past year in the field for Nationwide Marketing Group, will work with vendor partners to evolve the group’s premium and luxury appliance offerings.
Bosch unveils its offerings related to AIoT, health & wellness, climate action and mobility at CES 2021.
In this new position, van Kerkvoorde will aim to enable Exertis Ztorm’s partners to drive digital growth towards consumers within gaming and other software products.
Experiential retailing and hybrid experiences are just part of the shopping journey consumers want to take.
Swift, decisive action in spring by all the Scandinavian countries allowed for prosperous summer months.
The term “corporate social responsibility” or CSR is one we are seeing tossed around a lot of late. And it is becoming a pretty prevalent one in the retail world. More and more retailers are realizing that giving back doesn’t just make the world a better place, it can also be good for business.
Former Chief Merchandising Officer Carrie Smith is returning to the company’s senior leadership team in a new, expanded role.
You’ve dealt with a global pandemic, the subsequent weakening of the economy and a tumultuous presidential election. Other than that, it has been a very routine, kinda quiet year.
Email has a place in your marketing strategy. It is the most common and cheapest way to keep in touch with prospects and customers. But it’s also a low-impact channel. People see it in their inboxes and maybe read 1 out of 10 messages you send them.
D&H Distributing, a provider of consumer, home networking, and SMB technologies to the North American channel, has announced it has seen double-digit growth in retail sales in 2020.
The National Retail Federation issued a statement from President and CEO Matthew Shay in response to the recent Congressional passage of the Emergency Coronavirus Relief Act of 2020.
More than 150 million U.S. consumers plan to shop on Super Saturday this year, up slightly from 147.8 million in 2019, according to the annual survey released today by the National Retail Federation and Prosper Insights & Analytics.
Organized retail crime is continuing to grow, with the number of dollars lost topping a key threshold for the fifth year in a row and three-quarters of retail companies that have been victims saying activity is up.
On the heels of its popular 130-inch All-in-One LED display, LG Business Solutions USA has expanded the category with a brand new 136-inch model that is even easier to install and portable when integrated with an optional mobile stand.
AVB/BrandSource is returning to the Internet for its first major trade event of next year: Summit 2021.
RowOne also announces substantial progress with HTSA, the AiN Group and AVB/BrandSource CE/CI channel dealers since the brand’s relaunch just six months ago, and RowOne makes a strong case for the title of ‘The Most Successful CE/CI Vendor Brand Launch of the Pandemic Year.'
Nationwide peer groups provide networking support and exclusive training opportunities to members who service appliances.
Almo Professional A/V has announced a new distribution partnership with digital signage solutions company SpinetiX.
It’s no longer just about having a strong e-commerce strategy anymore; it’s about creating an entire digital experience. LG has taken this exact approach with its new DigiTour 3D showroom.
Sezzle Inc., Buy Now, Pay Later solutions provider, has announced a partnership with GameStop to provide the world's largest retailer of video games access to its flexible and innovative digital payment solution.
With retail sales rebounding strongly due to continued consumer resilience, the National Retail Federation has forecast that holiday sales during November and December will increase between 3.6 percent and 5.2 percent over 2019 to a total between $755.3 billion and $766.7 billion.
Instacart, the North American online grocery delivery service, has announced a new nationwide partnership with Best Buy to offer same-day delivery from nearly all Best Buy locations across the U.S.
CTA research shows that from Thanksgiving through Cyber Monday, 86% of U.S. shoppers plan to buy tech devices, accessories and/or streaming services.
BrandSource has formed a National Service Committee comprised of dealers and AVB staff.
The NRF feels that now that the election has been decided, it is time to get back to work enacting pro-growth policies and rebuilding our economy.
D&H’s subject matter experts leverage real-world expertise to help partners win new opportunities in pro AV, eSports, remote learning, and security.
Nationwide’s new PriMetrix performance insight platform captures actionable consumer data for independent retailers.
CE and 12V premium products distributor Audio America has announced it will now be operating under the company name Next Level Distribution, LLC.
Nationwide is encouraging retailers who have divided their merchandising strategies between in-person showrooms and online sales portals to zero in on honing their digital marketing skills, in this new normal.
Video & Audio Center has instituted a new department in all five of its stores that highlights the LG OLED TV lineup.
Three-day virtual Nationwide Virtual PrimeTime business conference promises to deliver the same world-class education, deals and networking opportunities that retailers have come to expect from PrimeTime — and a chance to win a $100K store makeover.
CTA's study also found 81% of U.S. adults are more likely or just as likely to purchase tech products this holiday season – the COVID-19 pandemic notwithstanding.
Purchasing gifts for friends and loved ones is a way for consumers to shift focus from the uncertainty and stress of the pandemic to celebrating the holidays and the promise of our return to a better tomorrow.
The NRF Foundation recently launched two new credentials in its RISE Up program in response to the coronavirus pandemic. The credentials focus on Retail Operations and Customer Conflict Prevention to further ensure retail workers — and the millions of customers they serve — can work and shop more safely and help keep the economy open.
ProSource has added 10 new CI members in the third quarter, representing $55.1 million in new revenue, year to date.
Imports reached an all-time high this summer as retail sales bounced back from the pandemic and merchants replenished inventories and stocked up early for the holiday season, according to the monthly Global Port Tracker report released today by the National Retail Federation and Hackett Associates.
Jerry Satoren, Executive Director, NATM, provides Dealerscope with a look at the group’s annual Member Conference, which just took place in virtual format, and looks at business as it is and as it is shaping up for 2021.
An NPD report says the majority of U.S. consumers are aware of 5G and the promise of super-fast data transmissions that enable superior multimedia streaming and enhanced gaming experiences on mobile devices.
In the first of a three-day complimentary series of 30-minute webinars this week, Google and AVB Marketing offered home furnishings retailers a checklist of digital essentials to remain competitive in a pandemic-impacted marketplace.
Distributor Stampede has announced that its operations in the U.S., Canada and Latin America are rebranding as Exertis. According to President & CEO Kevin...
Google has partnered with AVB Marketing, the advertising, e-commerce and digital marketing arm of buying group AVB Inc., to share pre-holiday insights on furniture...
Nationwide Marketing Group announced that it is partnering with Podium, an interaction management platform that works with more than 65,000 businesses worldwide, to help...
The global household cooking appliances market is growing at a steady pace and this is an outcome of multiple trends and drivers that are...
The value of digital price tags for independent retailers grows stronger by the day, and a new program available through GE Appliances (GEA) makes...
This pandemic has obviously done a ton of damage to retailers the world over, but one of the few silver linings might wind up...
Retail has a future, but what will it look like? How can retailers benefit from changing consumer behaviors? Why do digital shoppers still visit...
DSI Systems Inc. has just released a new, revamped website - at dsisystemsinc.com - that the company says offers its customers a clean and...
Doddle, an international e-commerce solutions provider that designs, develops and integrates consumer fulfillment and returns technology, announces that it has launched a free Digital...
Nationwide Marketing Group has announced that it is converting PrimeTime &ndndash; the industry’s largest buying, training and networking opportunity for independent retailers and vendors...
Retail sales continued to recover from the impact of the coronavirus pandemic in July, growing more slowly than the month before but adding to...
iSpace Environments, a Minneapolis-based commercial furniture and technology dealership, is now using Carousel Digital Signage software to promote its services and amplify its message...
Powered audio products and mounting solutions provider Kanto Living has appointed Gemsen Distribution in Concord, Ontario, to serve the independent retail and custom integration...
“We don’t look at selling a product, we look at selling a solution,” said New Age Electronics' President, Fred Towns when asked what makes...
With consumers worried about touching surfaces during the coronavirus pandemic, the use of mobile payments and contactless credit or debit cards has significantly increased...
Consumer behavior now more of a moving target than ever.
Despite broad indications that the economy has begun to recover as businesses reopen from the coronavirus pandemic, conflicting data makes it difficult to say...
The National Retail Federation welcomed legislation recently introduced that would give small businesses new coronavirus pandemic assistance that could be used to pay expenses...
The most recent findings from an ongoing IBM Institute for Business Value (IBV) survey of U.S. consumers show that Americans remain concerned about returning...
21st Century Distributing, the premier consumer electronics distributor serving the Southeast and PowerHouse Alliance member, announces the grand opening of its new location in...
Dealerscope’s Insider Talk series, as part of Facebook Live, recently welcomed David Pidgeon, president and CEO of Dallas-based A/V retailer Starpower – a company that has grown into one of the country’s largest custom home electronics retailers.
As Millennials start turning 40 this year, this disruption is understood and accounted for in brand strategies – leading the next question to be, are brands and marketers better prepared for Gen Z?
Most discussions about customer experience deal with things that happen after the purchasing decision has been made, but the actual experience starts long before...
Kwikset, a residential lock manufacturer, has introduced a new “COVID-19 Dealer Support Program.” Created to provide actionable and relevant support, the program includes specific...
On Episode 6 of Dealerscope’s Insider Talk Series, hosts Nancy Klosek and Tony Monteleone chatted with two representatives from OnPoint Warranty Solutions: Chris Smith,...
The National Retail Federation (NRF) has issued the following statement encouraging all retailers to adopt a nationwide policy that requires customers to wear face...
PLANOLY, a social marketing platform trusted by over five million users, has introduced sellit. The new eCommerce solution helps small businesses and influencers turn...
DSI has announced a new partnership with Inspire. This partnership will give DSI dealers the opportunity to offer clean energy solutions to their customers...
Amazon Pay has announced the launch of “Smart Stores”; customers simply scan the store’s QR code using the Amazon app to begin exploring the...
The National Retail Federation (NRF) has announced its annual exposition and conference will take place in-person at the Jacob Javits Convention Center in New...
The first-ever Toy Fair Everywhere virtual market week, hosted by The Toy Association, will kick off next Monday, July 13 and and run through...
PreciTaste has created a cost-effective, user-friendly health-check kiosk: the AI Welcome Center. Keeping up with the quick-pace of retail, the Welcome Center is perfect...
No marketing virtue pays off quite as much as being focused on your target audience. While many businesses still use spray-and-pray marketing to beg...
The economic downturn brought on by the coronavirus pandemic has officially been declared a recession, but National Retail Federation Chief Economist Jack Kleinhenz said...
Tanger Factory Outlet Centers, Inc., has announced the launch of an innovation to the outlet shopping experience, a virtual shopping concierge service that gives...
Microsoft Corp. has announced a strategic change in its retail operations, including closing Microsoft Store physical locations. The company’s retail team members will continue...
The Catalyst AV distribution network of nine independent CE distributors serving the residential and pro AV channels, and The Edge Group, a distributor-owned buying...
Having a sound and strong social media strategy can go a long way toward helping a small business stand out – both in its...
Factor4, LLC, a provider of gift card and loyalty solutions for the SMB market, announces their partnership with AMP, a global provider of POS...