CE Retail

Nationwide’s new PriMetrix performance insight platform captures actionable consumer data for independent retailers.

Forecasts for 2021 see e-commerce sales continuing to rise in both North America and Europe.

On the heels of its popular 130-inch All-in-One LED display, LG Business Solutions USA has expanded the category with a brand new 136-inch model that is even easier to install and portable when integrated with an optional mobile stand.

ProSource has added 10 new CI members in the third quarter, representing $55.1 million in new revenue, year to date.

This pandemic has obviously done a ton of damage to retailers the world over, but one of the few silver linings might wind up...

21st Century Distributing, the premier consumer electronics distributor serving the Southeast and PowerHouse Alliance member, announces the grand opening of its new location in...

Nationwide Marketing Group, reportedly the largest buying group in the industry, which provides marketing and business support for retailers, and CEDIA, long known for its strength in training the residential integration industry, are joining together. This partnership will provide Home Technology Specialists Nationwide (HTSN) dealers access to a well-rounded education platform.

The term “corporate social responsibility” or CSR is one we are seeing tossed around a lot of late. And it is becoming a pretty prevalent one in the retail world. More and more retailers are realizing that giving back doesn’t just make the world a better place, it can also be good for business.

The EU’s Circular Economy Action Plan aims to do away with planned obsolescence by encouraging manufacturers to design products that can be repaired and upgraded more easily.

The National Retail Federation welcomed legislation recently introduced that would give small businesses new coronavirus pandemic assistance that could be used to pay expenses...

RowOne also announces substantial progress with HTSA, the AiN Group and AVB/BrandSource CE/CI channel dealers since the brand’s relaunch just six months ago, and RowOne makes a strong case for the title of ‘The Most Successful CE/CI Vendor Brand Launch of the Pandemic Year.'

Most discussions about customer experience deal with things that happen after the purchasing decision has been made, but the actual experience starts long before...

More than 150 million U.S. consumers plan to shop on Super Saturday this year, up slightly from 147.8 million in 2019, according to the annual survey released today by the National Retail Federation and Prosper Insights & Analytics.

The NRF feels that now that the election has been decided, it is time to get back to work enacting pro-growth policies and rebuilding our economy.

Three-day virtual Nationwide Virtual PrimeTime business conference promises to deliver the same world-class education, deals and networking opportunities that retailers have come to expect from PrimeTime — and a chance to win a $100K store makeover.

Jerry Satoren, Executive Director, NATM, provides Dealerscope with a look at the group’s annual Member Conference, which just took place in virtual format, and looks at business as it is and as it is shaping up for 2021.

It’s no longer just about having a strong e-commerce strategy anymore; it’s about creating an entire digital experience. LG has taken this exact approach with its new DigiTour 3D showroom.

The global household cooking appliances market is growing at a steady pace and this is an outcome of multiple trends and drivers that are...

Email has a place in your marketing strategy. It is the most common and cheapest way to keep in touch with prospects and customers. But it’s also a low-impact channel. People see it in their inboxes and maybe read 1 out of 10 messages you send them.

iSpace Environments, a Minneapolis-based commercial furniture and technology dealership, is now using Carousel Digital Signage software to promote its services and amplify its message...

With consumers worried about touching surfaces during the coronavirus pandemic, the use of mobile payments and contactless credit or debit cards has significantly increased...

Curacao stores agreed to pay $10.5 million to settle a lawsuit by the California attorney general's office, which alleged that the retailer defrauded its customers with deceptive advertising and illegal financing.

Having a sound and strong social media strategy can go a long way toward helping a small business stand out – both in its...

D&H’s subject matter experts leverage real-world expertise to help partners win new opportunities in pro AV, eSports, remote learning, and security.

Virtual tours can be a powerful branding tool, but they aren’t something retailers always consider in their marketing efforts. A research study conducted by the International Journal of Retail & Distribution Management in May 2020 found that virtual tours enhanced store equity and promoted store visit intentions. 

New advancements in geofencing now allow you to target shoppers visiting your competitors’ brick-and-mortar locations in real time.

Sezzle Inc., Buy Now, Pay Later solutions provider, has announced a partnership with GameStop to provide the world's largest retailer of video games access to its flexible and innovative digital payment solution.

AVB/BrandSource is returning to the Internet for its first major trade event of next year: Summit 2021.

The webinar outlined a series of initiatives aimed at bolstering members’ e-commerce and digital marketing skills during the pandemic.

Bosch unveils its offerings related to AIoT, health & wellness, climate action and mobility at CES 2021.

“We don’t look at selling a product, we look at selling a solution,” said New Age Electronics' President, Fred Towns when asked what makes...

Imports reached an all-time high this summer as retail sales bounced back from the pandemic and merchants replenished inventories and stocked up early for the holiday season, according to the monthly Global Port Tracker report released today by the National Retail Federation and Hackett Associates.

Experiential retailing and hybrid experiences are just part of the shopping journey consumers want to take.

Consumer behavior now more of a moving target than ever.

In the first of a three-day complimentary series of 30-minute webinars this week, Google and AVB Marketing offered home furnishings retailers a checklist of digital essentials to remain competitive in a pandemic-impacted marketplace.

CE and 12V premium products distributor Audio America has announced it will now be operating under the company name Next Level Distribution, LLC.

The economic downturn brought on by the coronavirus pandemic has officially been declared a recession, but National Retail Federation Chief Economist Jack Kleinhenz said...

Dealerscope’s collection of warranty executive comments this month center around each company’s strategies for 2021 in answer to the challenges and changing market dynamics presented by the ongoing pandemic.

The NRF Foundation recently launched two new credentials in its RISE Up program in response to the coronavirus pandemic. The credentials focus on Retail Operations and Customer Conflict Prevention to further ensure retail workers — and the millions of customers they serve — can work and shop more safely and help keep the economy open.

The Catalyst AV distribution network of nine independent CE distributors serving the residential and pro AV channels, and The Edge Group, a distributor-owned buying...

On Episode 6 of Dealerscope’s Insider Talk Series, hosts Nancy Klosek and Tony Monteleone chatted with two representatives from OnPoint Warranty Solutions: Chris Smith,...

Aaron Sholtis, Founder & President of HiDEF Lifestyle in Harrisburg, PA gives us an inside look at his showroom and tells us what makes his retail business unique from others.

Beginning in March, smart home fitness sensation, Tonal, will have a designated space in the women's activewear department of 40 Nordstrom locations across the United States.

Nationwide Marketing Group announced that it is partnering with Podium, an interaction management platform that works with more than 65,000 businesses worldwide, to help...

PLANOLY, a social marketing platform trusted by over five million users, has introduced sellit. The new eCommerce solution helps small businesses and influencers turn...

As Millennials start turning 40 this year, this disruption is understood and accounted for in brand strategies – leading the next question to be, are brands and marketers better prepared for Gen Z? 

DSI Systems Inc. has just released a new, revamped website - at dsisystemsinc.com - that the company...

Because Clubhouse is still so new, it is not yet saturated with an abundance of ads, sponsorships, and influencers, but that time could be coming soon. Get in early, establish yourself and your brand, and you might just see some significant results.

With retail sales rebounding strongly due to continued consumer resilience, the National Retail Federation has forecast that holiday sales during November and December will increase between 3.6 percent and 5.2 percent over 2019 to a total between $755.3 billion and $766.7 billion.

Almo Professional A/V has announced a new distribution partnership with digital signage solutions company SpinetiX.

The most recent findings from an ongoing IBM Institute for Business Value (IBV) survey of U.S. consumers show that Americans remain concerned about returning...

The National Retail Federation (NRF) has issued the following statement encouraging all retailers to adopt a nationwide policy that requires customers to wear face...

Nationwide Marketing Group has announced that it is converting PrimeTime &ndndash; the industry’s largest buying, training and networking opportunity for independent retailers and vendors...

Organized retail crime is continuing to grow, with the number of dollars lost topping a key threshold for the fifth year in a row and three-quarters of retail companies that have been victims saying activity is up.

The pandemic has permanently shifted consumer buying habits toward ecommerce, causing unprecedented demand for flexible customer support services.

Former Chief Merchandising Officer Carrie Smith is returning to the company’s senior leadership team in a new, expanded role.

The first-ever Toy Fair Everywhere virtual market week, hosted by The Toy Association, will kick off next Monday, July 13 and and run through...

Factor4, LLC, a provider of gift card and loyalty solutions for the SMB market, announces their partnership with AMP, a global provider of POS...

In keeping with its "ongoing state of evolution," The Quest Group, parent company of AudioQuest and GoldenEar Technology, has announced key promotions from within its ranks.

Doddle, an international e-commerce solutions provider that designs, develops and integrates consumer fulfillment and returns technology, announces that it has launched a free Digital...

O’Halloran, who spent the past year in the field for Nationwide Marketing Group, will work with vendor partners to evolve the group’s premium and luxury appliance offerings.

D&H Distributing, a provider of consumer, home networking, and SMB technologies to the North American channel, has announced it has seen double-digit growth in retail sales in 2020.

For Retail Apocalypse, March came in like a lion, out like a lamb as omnichannel retailers like Best Buy, Target, Walmart and others leaned into pandemic pivots.

This Wednesday, March 31 at 1 p.m. EST, Dealerscope will welcome Jonathan Elster, CEO of Next Level Distribution, for an episode of Insider Talk hosted lived on Dealerscope's Facebook page. The trio will discuss the recent changes and exciting new developments happening now at Next Level Distribution.

Google has partnered with AVB Marketing, the advertising, e-commerce and digital marketing arm of buying group AVB Inc., to share pre-holiday insights...

Instacart, the North American online grocery delivery service, has announced a new nationwide partnership with Best Buy to offer same-day delivery from nearly all Best Buy locations across the U.S.

DSI has announced a new partnership with Inspire. This partnership will give DSI dealers the opportunity to offer clean energy solutions to their customers...

Kwikset, a residential lock manufacturer, has introduced a new “COVID-19 Dealer Support Program.” Created to provide actionable and relevant support, the program includes specific...

Distributor Stampede has announced that its operations in the U.S., Canada and Latin America are rebranding as Exertis.  According to President &...

You’ve dealt with a global pandemic, the subsequent weakening of the economy and a tumultuous presidential election. Other than that, it has been a very routine, kinda quiet year.

Meeting customer expectations during a pandemic requires flexibility in mindset and cross-functional cooperation to deliver uninterrupted service in a fast-changing environment.

Purchasing gifts for friends and loved ones is a way for consumers to shift focus from the uncertainty and stress of the pandemic to celebrating the holidays and the promise of our return to a better tomorrow.

COVID-19 has most certainly challenged Australia’s retail industry, but it has also provided opportunities and lessons in new ways to meet customer demand. IBIS explains that despite the pandemic, the retail industry remained the third biggest industry in the country in 2020.

The National Retail Federation issued a statement from President and CEO Matthew Shay in response to the recent Congressional passage of the Emergency Coronavirus Relief Act of 2020.

Video & Audio Center has instituted a new department in all five of its stores that highlights the LG OLED TV lineup.

In this new position, van Kerkvoorde will aim to enable Exertis Ztorm’s partners to drive digital growth towards consumers within gaming and other software products.

CT Lab Global Media is looking to recognize the black professionals in tech who have propelled their company and the industry forward, and have served as inspirations and mentors along the way in the first Black Leaders in Consumer Tech Awards.

“The Full Stack” hour-long marketing and technology forum will unveil a host of innovations to enhance the online shopping experience.

Tanger Factory Outlet Centers, Inc., has announced the launch of an innovation to the outlet shopping experience, a virtual shopping concierge service that gives...

After 36 years of serving the consumer electronics sector, Fry's Electronics is shutting its doors for good. The company has cited "changes in the retail industry" and "challenges posed by the COVID-19 pandemic" as the reasons behind this decision.

The effects on customer behavior that have been learned over the course of the last year are unlikely to be unlearned overnight – and some changes that went into effect during the pandemic period may not go away at all.

Swift, decisive action in spring by all the Scandinavian countries allowed for prosperous summer months.

RC Willey’s Hymas returns to the position he held at the buying group after a three-year sabbatical, taking the reins from PC Richard & Son’s Gregg Richard.

Retail has a future, but what will it look like? How can retailers benefit from changing consumer behaviors? Why do digital shoppers still visit...

In this Retail on the Run feature, Editor in Chief, Tom Samilijan, sits down with Howard's CEO John Riddle on the 75th anniversary of the first store opening.

PreciTaste has created a cost-effective, user-friendly health-check kiosk: the AI Welcome Center. Keeping up with the quick-pace of retail, the Welcome Center is perfect...

MetraAV has entered into a new partnership with Evolution Home Entertainment Corporation to serve as the company's master distributor in Canada. Now, MetraAV and its entire family of brands will be available to more than 500 of Evolution’s dealers and retailers throughout Canada.

CTA research shows that from Thanksgiving through Cyber Monday, 86% of U.S. shoppers plan to buy tech devices, accessories and/or streaming services.

The customer support industry must focus on developing new approaches that increase agents' mastery of emerging technologies to be ready to serve these new early adopters.

An NPD report says the majority of U.S. consumers are aware of 5G and the promise of super-fast data transmissions that enable superior multimedia streaming and enhanced gaming experiences on mobile devices.

BrandSource has formed a National Service Committee comprised of dealers and AVB staff.

Leon Temiz, CEO, Electronics Expo details his store's history, the top three things he's done that contributed to his company's success, and what makes Electronics Expo different from other retailers in the consumer electronics space.

Nationwide is encouraging retailers who have divided their merchandising strategies between in-person showrooms and online sales portals to zero in on honing their digital marketing skills, in this new normal.

Amazon Pay has announced the launch of “Smart Stores”; customers simply scan the store’s QR code using the Amazon app to begin exploring the...

OnQ, engineer and manufacturer of custom retail displays, and supermarket chain, Fred Meyer, have expanded their partnership to improve customer experiences throughout Fred Meyer's network of retail stores across the western United States.

Retail sales continued to recover from the impact of the coronavirus pandemic in July, growing more slowly than the month before but adding to...

Despite broad indications that the economy has begun to recover as businesses reopen from the coronavirus pandemic, conflicting data makes it difficult to say...

No marketing virtue pays off quite as much as being focused on your target audience. While many businesses still use spray-and-pray marketing to beg...

Powered audio products and mounting solutions provider Kanto Living has appointed Gemsen Distribution in Concord, Ontario, to serve the independent retail and custom integration...

Nationwide peer groups provide networking support and exclusive training opportunities to members who service appliances.

Dealerscope’s Insider Talk series, as part of Facebook Live, recently welcomed David Pidgeon, president and CEO of Dallas-based A/V retailer Starpower – a company that has grown into one of the country’s largest custom home electronics retailers.

CTA's study also found 81% of U.S. adults are more likely or just as likely to purchase tech products this holiday season – the COVID-19 pandemic notwithstanding.